Privacy Policy

Last updated: 2026

This Privacy Policy explains how Kairox Nexus Digital SL ("we", "us"), a company registered in Spain (NIF B25903097), collects and processes your personal data. We act as the data controller. We comply with the EU General Data Protection Regulation (GDPR) and applicable Spanish data-protection law.

1. Data we collect

  • Account & contact data: email address and any details you provide when contacting support.
  • Transaction data: records of purchases and subscriptions. Card details are processed directly by our payment providers — we do not store full card numbers.
  • Technical data: IP address, device/browser type and log data, collected to secure and operate the service.
  • Age-verification records: confirmation that you affirmed you are 18+ (see our Age Requirement).

2. How we use your data

  • To provide the service, process payments and deliver purchased content.
  • To provide customer and billing support.
  • To prevent fraud and abuse and to keep the platform secure.
  • To comply with legal, tax and accounting obligations.

3. Legal bases (GDPR Art. 6)

We rely on: performance of a contract (providing the service you buy); legitimate interests (security, fraud prevention, service improvement); legal obligation (accounting, tax); and consent where required (e.g. non-essential cookies).

4. Payment processors & third parties

Payments are handled by PCI-DSS compliant third-party processors who act as independent controllers/processors for the payment data they handle. We also use hosting and email providers strictly to operate the service. We do not sell your personal data.

5. International transfers

Where data is transferred outside the European Economic Area, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses.

6. Retention

We keep personal data only as long as necessary for the purposes above, including legal and accounting retention periods, after which it is deleted or anonymised.

7. Your rights

Subject to applicable law, you have the right to access, rectify, erase, restrict or object to processing, and to data portability. You may withdraw consent at any time. To exercise your rights, email [email protected]. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD, www.aepd.es).

8. Security

We use technical and organisational measures — including HTTPS encryption and access controls — to protect your data. No method of transmission is completely secure, but we work to protect your information.

9. Contact

Data-protection queries: [email protected]Kairox Nexus Digital SL, C/ Revolt Negre 4, 08940 Cornellà de Llobregat, Barcelona, Spain.